Our Practice Charter

Broomfield Park Medical Centre

  • You will be treated with courtesy and respect by all Practice personnel.
  • An urgent appointment with a doctor or Nurse Practitioner will be available on the same day.
  • Our aim is that patients are seen within 30 minutes of their appointment time. 
  • We aim to answer the telephone as soon as possible.
  • Requests for repeat prescriptions will be dealt with within 48 hours.
  • All comments and suggestions about the service are welcome. Either online on our website or in person at the practice.
  • If you have a complaint, please speak to any member of staff. Your complaint will be dealt with in a professional and efficient manner.
  • We wish to make the BROOMFIELD PARK MEDICAL PRACTICE as accessible as possible. If you have hearing, visual or physical difficulties please let the receptionist know so that we can enable you to fully use our services.